Physical Goods: All Requests for refunds and/or cancellations will be processed within 5 business days. Requests for refunds should be emailed to firstname.lastname@example.org. We are happy to refund any defective physical goods bought from the Lee Harris Energy Art Store within 30 days of purchase.
Original Art: We cannot refund purchases of Original Art.
Production and Shipping Times:
Original Art will be shipped subject to Lee's availability - typically within 5-7 days of purchase.
Poster & Canvas Prints - Produced On Demand
Please allow 2-5 business days for the creation of on demand products. Shipping times should be added on top of that. 97% of orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Average shipping times:
United States: 3-5 business days following production
Canada: 5-10 business days following production
Australia: 10-20 business days following production
Important! Due to Australia's laws on importing wood products, we do not ship canvas prints to Australia.
International from USA: 10-20 business days following production
Shipments outside of the USA may incur customs/duty fees, depending on the destination country. The fee may vary depending on your order value, country limits, and other factors. Customers are responsible for these fees.